Start from the top and fix the quickbooks error 6000 and 77

One of the annoying errors that crop up regularly in QuickBooks is error 6000 77. Let’s explore what it covers, why it manifests, and how to properly address it. QuickBooks is a flexible accounting program that offers its users a wide range of options to increase business productivity. However, QB may occasionally display signs of accessibility issues and even a backend problem that prevents the user from doing any actions.

Users may encounter a technical snag such as QuickBooks error 6000 77 when they are unable to open their company file. The problem primarily occurs when the multi-user mode is activated, but users in the single-user mode may also experience it. The goal of this article is to give you all the knowledge you need to comprehend and fix this problem on your own.

What does error code 6000 77 in QuickBooks Desktop mean?

QB error code 6000 77, which is categorized as a company file error, appears when a user tries to open a data file but is unable to do so due to damage in the same file. A subtext stating “We’re sorry” also appears on the screen when the issue occurs. A challenge was experienced by QuickBooks. When the software is restarted, additional instances of the bug are displayed on the screen.

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What Causes Error 6000 77 in QuickBooks When Opening Company File?

We must examine the variables that first cause QuickBooks error -6000, -77 in order to better comprehend it. The following are some of the most prevalent reasons for the error:

  1. The application can stop working properly if the user repeatedly clicks on the QB icon.
  2. putting the company’s data file on a cloud-based service or external storage.
  3. a QB multi-user network that is incorrectly configured.
  4. The firm file folder’s access was granted with insufficient permissions.
  5. Damage to the business file, the network data file, the transaction log file, or any combination of these.
  6. incorrect firewall configurations on the device.

What are the signs of the 6000 77 error code in QuickBooks?

The following is a list of indicators you can check in your QuickBooks program and computer system to confirm QuickBooks error message 6000 77-

  1. accessing the company’s data file is impossible.
  2. It’s possible for the QuickBooks screen to suddenly cease responding or become blank.
  3. The application’s buttons and tabs stop working as clickable or selectable options.
  4. It’s possible that the user won’t be able to switch to any other app that’s open on the device.
  5. The system can abruptly and erratically shut down.

How to Fix the 6000 77 QuickBooks Company File Error?

Let’s move on to the more important portion of the blog, where we will be talking about how to properly fix issue 6000 77 in QuickBooks.

Option 1: Take a Different Route to Access the Company File

QuickBooks automatically opens the data file when it is opened. Although this is not a problem, repeatedly opening it could leave it subject to problems. Try these steps instead to open the file in a different way:

  1. Right-click the QB icon located on your desktop.
  2. On your keyboard, hold down the Ctrl key while selecting QB > Run as Administrator.
  3. Release the key only after being shown the No Company Open popup.
  4. These actions prevent QuickBooks from automatically opening the company file.
  5. When the window appears, tap the File tab and choose “Open or Restore Company” from the drop-down menu that appears.
  6. The next step is to select “Open a company file” and press the Next key.
  7. Choose the Network option, then navigate to the folder containing your company file.
  8. Select the data file you want to open, then click Open. The fault is fixed if the file opens up without any problems.

Move the data file to a newly created folder as a second option.

The folder or location where the company file is kept can occasionally become corrupted or inaccessible. You can resolve this by making a new folder on a drive that is easily accessible and moving your file there.

  1. On your desktop, double-click the This PC icon to open the C: drive folder.
  2. By selecting New Folder with the right-click menu, you can add a new folder to the drive. Put QB Test in the folder’s name.
  3. Pressing the F2 key will now bring up the Product Information window on the QuickBooks screen.
  4. The location of your company file should be copied and pasted into the Windows Start menu’s search panel.
  5. Once you have been taken to the file folder, right-click company file.qbw and select Copy.
  6. Return to the QB Test folder and choose Paste from the context menu.
  7. To bring up a dialogue window, right-click on the folder and select Properties.
  8. Select the Advanced option under the Security tab.
  9. When you choose QBDataServiceUserXX and click Edit, you may turn on the Allowed setting for the following items:
    a) Move Through Folders, Run Files, and Read Data
    b) Attributes to Read
    c) Extended Attributes to read
    d) Write Data/Create Files
    e) Make folders and add data
    f) Write Qualities
    g) Please enter extended attributes.
    h) Permissions to Read
  10. Open your company’s data in QuickBooks Desktop by selecting the QB Test folder.

Also avail our QuickBooks Data Conversion services


Kate Johnson is a content writer, who has worked for various websites. She is also a college graduate who has a B.A in Journalism.

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